Orders completed by noon on weekdays are despatched the same day

Terms and Conditions


All costs, including any shipping and tax charges, are clearly shown to you prior to final order submission.
For details on shipping (including remote areas and international deliveries) please refer to our Shipping & Returns.
We practice a policy of continual product improvement; consequently, we reserve the right to amend or replace any product or price on this website without prior notice.


Order acceptance and the completion of the contract between you and us will take place via the dispatch of the goods to you following your order, unless we have notified you that we do not accept your order, or you have cancelled it in accordance with the instructions below. Non-acceptance of an order may be a result of one of the following:

  • our inability to obtain authorization for your payment
  • the identification of a pricing or product description error
  • the product you ordered being unavailable from stock

Once your order is confirmed, you will receive an automated email confirmation and your order will be processed.

EVAQ8 aims for 100% customer satisfaction and therefore we conform fully to the UK consumer's rights and the EU distance selling regulations. You may cancel an order any time before the goods have been shipped by contacting us via email or fax. Please note: we aim to ship orders placed before 1pm the same day. Orders placed after 1pm are shipped the following business day.

For returns and cancellations of orders already shipped please refer to our Shipping & Returns section. Please note, for health and safety reasons, we are unable to accept the return of any food items. We are also not able to accept the return of personal protection equipment (PPE) products unless they are in their original un-opened packaging.


When EVAQ8 agrees to sell on account, payment is strictly 30 days from the date of the invoice, unless EVAQ8 agrees in writing that different terms apply.  When we sell on account, we retain title for any goods supplied until such a time as we have received all monies owed.


We operate a simple and straightforward complaint procedure: complaints


EVAQ8 Ltd. (EVAQ8) takes every effort to ensure that the information on this website and that of any product manual provided with an order is correct, accurate and up to date and has been given in good faith. We, however, cannot take any responsibility whatsoever for information that is incomplete, inaccurate, missing or out of date. Please note that product photographs are for illustration only, please read product description for definitive description.

EVAQ8 cannot be held liable to any business or individual for any damage or loss, personal or otherwise, which might occur from the use of any information and/or through the purchase and use of products from this website. EVAQ8 takes great care that the products sold meet stringent safety regulations, however, EVAQ8 cannot accept any responsibility for the functionality and effectiveness of the products or services sold through its website. EVAQ8 cannot accept any liability whatsoever for the functionality of the products sold through this website or arising from the misuse of these products nor for the possible consequences arising from their misuse and shall not be held liable for any damages or other claims and demands. EVAQ8 makes no warranties or guarantees whatsoever about any of the products sold on this website. It is the customer's responsibility to thoroughly familiarize themselves with the proper use of any products sold on this website prior to use.

All text and graphics on this website, unless specified, are directed solely at those who access the website from the United Kingdom mainland and are over the age of thirteen. EVAQ8 makes no representation or warranties whatsoever about any of the contents of this website or about any other website which may be accessed by hypertext link through this website, nor will we be held liable for any action placed upon the website by individuals from other locations.

EVAQ8 cannot assume any responsibility whatsoever for any links to third party websites from this website. Once you activate these links you will leave this website and EVAQ8 cannot be held responsible, or liable, for the content of any other websites which you may visit from its site.