Order by noon on weekdays for same day despatch

Privacy statement

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1. Who We Are

We are a UK-based online retailer. We are the data controller responsible for your personal data.

If you have any questions about this policy or how we use your data, please contact us at: info@evaq8.co.uk

2. What Data We Collect

When you place an order with us, we collect only the information needed to process and deliver it, including:

  • Your name
  • Billing and delivery address
  • Email address
  • Phone number (if provided)
  • Order details

We do not collect unnecessary personal data.

3. How We Use Your Data

We use your personal data only to:

  • Process and fulfil your order
  • Deliver your order to you
  • Communicate with you about your order
  • Request a review of your purchase

We do not send marketing emails or newsletters.

4. Who We Share Your Data With

We share your data only where necessary:

Couriers – your name, address, and email are shared so your order can be delivered and delivery updates can be sent

Review Partner – your email address may be shared so you can be invited to leave a review about your purchase

We never sell your data and do not share it with any other third parties.

5. Legal Basis for Processing

Under UK GDPR, we process your personal data because it is:

Necessary to perform a contract (to fulfil and deliver your order)

In our legitimate interests (to request customer feedback via Trustpilot)

6. How Long We Keep Your Data

  • We keep your personal data only for as long as necessary to:
  • Complete your order
  • Meet legal, accounting, or tax obligations

After this, your data is securely deleted or anonymised.

7. Your Rights

  • Under UK GDPR, you have the right to:
  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict how we use your data
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at info@evaq8.co.uk

8. Data Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.